FREQUENTLY ASKED QUESTIONS

Yes, initial consultations are free with no obligation. This is an in-home meeting where we walk through the space you want to remodel, talk through your goals and budget, and give you honest feedback on what's possible within your scope and timeline.

Most consultations take about an hour, sometimes longer for larger projects like whole home remodels. There's no charge, no obligation to move forward, and no high-pressure sales pitch. If we're not the right fit for your project, we'll tell you that during the consultation.

Consultations are in-home only. We don't do video walkthroughs because we need to see the actual space, take measurements, and identify any structural or access considerations that aren't visible in photos. We serve Central Florida, including Apopka, Orlando, Winter Park, Windermere, Winter Garden, Maitland, Oviedo, Lake Mary, and surrounding areas.

After the consultation, we'll put together a written estimate. Bathroom and kitchen estimates are typically delivered within three to five business days. Whole home remodel estimates take longer because of the scope.

To schedule a consultation, fill out the contact form on our website or call us directly at 407-223-4671.

The first step is to reach out and schedule a free in-home consultation. You can fill out the contact form on our website or call us directly at 407-223-4671.

When you reach out, it helps to give us a few quick details: what type of project you're considering (kitchen, bathroom, whole home), the rough timeline you have in mind, and any constraints we should know about up front. None of this is required to schedule the consultation, but it helps us come prepared.

During the consultation, we'll walk through the space, talk through your goals and budget, and give you honest feedback. After the consultation, we'll put together a written estimate. Bathroom and kitchen estimates are typically delivered within three to five business days. Whole home remodel estimates take longer because of the scope.

If you decide to move forward, we'll sign a contract with an initial deposit to secure your spot on our calendar. From there we move into design, planning, and pre-construction. See our process question above for the full step-by-step.

Every estimate is broken down line by line so you can see exactly what each part of the project costs. Permitting, demolition, framing, drywall, electrical, plumbing, tile work, cabinetry, countertops, fixtures, finishes, and construction materials are all separated rather than rolled into one lump sum. Trade work like framing, electrical, plumbing, and tile includes both labor and materials in each line.

The estimate also shows which items you may want to purchase yourself versus which we'll handle. This is especially useful on smaller projects where buying your own fixtures, faucets, or finishes can keep costs down.

This level of detail eliminates surprises during the project and lets you make informed decisions if you want to adjust scope to fit your budget. You'll know which line items drive the most cost and where you can modify without compromising the result.

If you'd rather not handle material selection and purchasing yourself, we can connect you with a designer who specializes in that. We don't provide design services in-house, but we work alongside designers regularly.

Estimates for bathroom and kitchen remodels are typically delivered within three to five business days after the in-home consultation. Whole home remodels involve more scope, more planning, and often more coordination, so those estimates can take several weeks to complete properly.

Our estimates are as detailed and transparent as possible, breaking down every scope of work into its own line item. This ensures you know exactly what you’re paying for, eliminating surprises and providing a clear understanding of your investment. This approach reflects our commitment to transparency and integrity.

We recommend reaching out as soon as you start thinking seriously about a remodel. Most projects can be started within three months of the initial consultation, though the actual timeline depends on permitting requirements, material ordering, and where we are on the calendar.

The pre-construction work takes time on its own. The in-home consultation, written estimate, contract signing, design and material selection, and any required permits and drawings typically run six to eight weeks before construction begins. Beyond that timeframe, the schedule depends on our current calendar and the size of the project.

Smaller projects can often be scheduled with much less lead time, sometimes within a couple of weeks, depending on permitting requirements and scope. A simple guest bathroom refresh without permits moves faster than a kitchen remodel that requires drawings and inspections.

Fall and winter are our peak season in Central Florida, when homeowners want projects completed before the holidays or finished in time for snowbird season. The calendar fills up faster during those months, so don't delay if you have a specific timing goal.

Yes. How much design help you get depends on how hands-on you want to be, so we work at three levels.

If you already know what you want, you can buy your own products. You pick and purchase the vanity, tile, fixtures, and finishes, and we handle the build and the installation. This path does not include design or product management, so the selections, the ordering, and the timing are on you. It is the most budget-friendly way to work.

Most clients choose the middle path, where we handle the design and the products. A designer lays out the space and produces a design you can see before we start, and we source and manage the materials for you. The design is included on this path with no separate design fee, since it runs through the products we provide. You still make every selection. We carry the weight of pulling it together and keeping it on schedule.

For larger or more involved projects, some clients want a dedicated designer leading the whole vision, sometimes reaching into furniture, decor, and styling the finished room. We can connect you with one we work with, or you can bring your own. The designer bills you directly and handles the deep custom design work while we build it.

One thing applies no matter which path you pick. If your project needs a permit, it requires architectural layouts for the building department regardless of the design help you choose. Those layouts are a permitting requirement, separate from the design work above.

Not sure which path fits? Tell us about your project and we will walk you through it.

We work on residential properties only, not commercial. Within residential, the type of property we can take on depends on the layout and a few practical factors.

Single-family homes are our most common project type and work well for our crew, our equipment, and our process. Ground-floor townhomes where there's no unit below can also work, especially when the client owns the property outright and the HOA is cooperative.

High-rise condos and multi-floor buildings where there's a unit below the work area are generally not a fit. Plumbing work, tile demolition, and water-heavy trades create real liability exposure when a downstairs neighbor is involved, and the access logistics for our tool trailer often don't work in those buildings.

If your property doesn't fit a typical single-family layout, the best step is to reach out so we can talk through the specifics. The answer often comes down to parking, HOA rules, downstairs exposure, and the scope of work itself.

We don't have a strict project minimum. We've taken on single bathroom remodels through full whole home remodels. What matters more than dollar amount is whether the project fits our scope, schedule, and the practical considerations of the property.

We work on single-family homes, ground-floor townhomes, and similar residential properties where the layout works for our crew and equipment. We don't take on commercial projects or high-rise condos.

Several factors determine whether a property is workable for us. Parking and access for our tool trailer is important since the trailer stays on-site throughout the project. HOA rules and approval requirements can affect scheduling and what's allowed during construction. Downstairs neighbors are a significant consideration, since plumbing work, tile demolition, and water-heavy trades create real liability exposure when there's a unit below. If your project has any of these factors, we'll talk through them during the consultation and let you know upfront if it's a fit.

If you're not sure whether your project works for us, the easiest way to find out is to reach out for a free in-home consultation. We'll walk through the scope and the property and tell you honestly if we're the right team for the job.

In Central Florida, a bathroom remodel typically starts around $25,000 all-in for a guest bathroom and around $40,000 all-in for a primary (master) bathroom. Primary bathrooms cost more because they're usually larger and include more features like double vanities, walk-in showers with custom tile work, separate soaking tubs, and more square footage to finish.

Bathrooms are structured similarly to kitchens in our estimates. We provide the construction scope, which includes cabinetry, countertops, and basic lighting (can lights). We can also supply and manage the finish materials, the tile, sinks, faucets, mirrors, fixtures, hardware, towel bars, and shower glass, and we recommend letting us. It keeps the whole project running through one team.

When we handle the materials, you are not sourcing products, tracking orders, or chasing deliveries. You make the selections and we carry the rest, including the structural and trade work.

You can also bring in a dedicated designer to lead the whole vision, ours or your own. For how design and material selection works, see our design services question.

Our construction scope covers permitting, demolition, framing, drywall, electrical, plumbing, tile installation, cabinetry, countertops, basic lighting, and labor. Costs go up from the starting price based on what's in the project. Things that move the number higher include relocating plumbing or electrical, structural changes like expanding the footprint, frameless glass shower enclosures, natural stone tile, custom cabinetry, freestanding tubs, and high-end fixtures.

In Central Florida, a basic kitchen remodel starts around $60,000. Our average kitchen remodel runs closer to $100,000 once tile, appliances, and other finish materials are included. More extensive kitchens, including custom cabinetry, premium materials, and significant layout changes, can range from $100,000 to $150,000 or higher.

Kitchens are structured differently than bathrooms in our estimates. We provide almost everything as part of the construction scope, including cabinetry, countertops, and basic lighting (can lights and under-cabinet lighting). We source and manage the finish materials too, such as tile, sinks, faucets, garbage disposal, decorative light fixtures, hardware, and appliances, so the whole project runs through one team.

You are not sourcing products, tracking orders, or chasing deliveries. You make the selections and we carry the rest, including the structural and design-heavy work that has to be coordinated with the trades.

You can also bring in a dedicated designer to lead the whole vision, ours or your own. For how design and material selection works, see our design services question.

Our construction scope covers permitting, demolition, framing, drywall, electrical, plumbing, cabinetry, countertops, basic lighting, and labor. Costs go up from the starting price based on the size of the kitchen, the complexity of the layout, whether you're relocating plumbing or electrical, structural changes like removing walls or expanding the footprint, custom cabinetry, premium countertops, professional-grade appliances, and high-end fixtures.

In Central Florida, a whole home remodel typically starts at $100 per square foot for cosmetic and finish-level updates. This includes kitchen and bathroom remodels, flooring throughout, paint, trim, basic lighting upgrades, and limited structural work like removing non-load-bearing walls.

Costs go up from there based on the scope of the project. Things that increase the price include load-bearing structural changes, beam installation, relocating major plumbing or electrical lines, custom cabinetry throughout, premium countertops, professional-grade appliances, and high-end materials. Whole home remodels have a wide range because no two homes need the same work.

A whole home remodel involves decisions across kitchens, bathrooms, flooring, lighting, paint, and finishes for the entire home, and the volume of choices can become overwhelming. That is exactly why most clients have us handle the design and the materials. We keep the look cohesive across rooms, manage the purchasing, and keep it all on schedule, so you can focus on the bigger decisions instead of chasing products room by room. For a fully custom result, you can also bring in a dedicated designer to lead the whole vision, ours or your own. For how this works, see our design services question.

A whole home remodel covers the spaces you live in every day, and it can reach beyond the interior too. We handle permitting, demolition, framing, drywall, electrical, plumbing, tile installation, cabinetry, countertops, lighting, and finish carpentry like tongue and groove ceilings. We also build outdoor kitchens, so your remodel can extend into the outdoor living spaces that make the most of Florida.

Yes, but we'll be honest with you about what your budget can realistically accomplish. Not every budget matches the scope of what a homeowner is hoping for, and we'd rather tell you that upfront than pretend otherwise and end up with a project nobody is happy with.

If your budget doesn't fit the scope you have in mind, we'll walk through options with you. That might mean phasing the project so you tackle the highest-priority work now and the rest later. It might mean adjusting the scope, swapping out premium materials for mid-range, or purchasing certain items yourself to keep our line items focused on labor and trades. It might also mean recommending you wait and save toward the full project rather than compromising on something you'll regret.

We also recommend planning for your project to go over budget by at least ten percent to cover any unforeseen expenses. Older homes especially can hide issues behind walls (outdated wiring, water damage, framing problems) that only become visible once demolition starts.

Payments are structured around project milestones rather than a single lump sum. This keeps materials, subcontractors, and our crew funded at each stage of the work so the project stays on schedule.

The first payment is the initial deposit, due at contract signing, which secures your spot on our calendar. A second payment is typically required two weeks before construction begins to cover material ordering and initial scheduling.

From there, payments follow milestones tied to the actual work being completed. On a bathroom remodel, that typically means a payment after rough-in, after drywall, after tile, and a final payment once everything except glass is complete. Glass installation is the last step on most bathrooms and is handled after the final payment.

Kitchen remodels follow a similar milestone structure, but the initial deposit is larger because kitchens are material-heavy. Cabinets, countertops, and appliances need to be ordered well before installation, so more of the project cost is concentrated upfront. Whole home remodels follow the same milestone-based logic across a longer timeline.

Every payment milestone and amount is laid out in your contract before construction starts, so there are no surprises. For information on payment methods we accept, see our payment methods question below.

We accept ACH bank transfer, personal checks, and credit cards through QuickBooks Online.

Our prices are based on cash, check, ACH, or debit payment. Credit card payments include a 2.99% non-cash adjustment to cover processing costs. This is disclosed upfront so you can choose the payment method that works best for your project.

All credit card and ACH payments are processed through QuickBooks Online. No one on our team, including the owner, ever sees your card number or bank account information. Your payment data is handled directly between you and QuickBooks's secure payment system.

Checks should be made out to Collins Kitchen and Bath. ACH details are provided after contract signing.

Most clients use ACH for larger milestone payments since it clears quickly and has no processing fee. Credit card is a good option for the initial deposit or smaller change orders if you'd rather use a card.

No, we don't run discounts or promotional pricing on our services. Every estimate is built around the actual cost of the work, materials, and labor required to complete the project to our standard.

Contractors who heavily discount their work usually do it in one of three ways: cutting corners on materials, underpaying their crews, or rushing the timeline to take on more volume. None of those produce a remodel you'll be happy with five years in.

What we offer instead is line-item transparency on every estimate so you can see exactly where your money is going. If your budget doesn't match the scope you have in mind, we'll walk through options with you (see our budget question for details).

Preparing for a remodel comes down to a few practical steps before construction starts and a few things to expect during the project.

Before construction: Email us your product choices ahead of time so we can review them. Designate a low-traffic area like a garage where we can store some building materials. Remove any hanging items from walls near the work area, since they can be at risk during construction. Remove or protect any valuable or sentimental items in the areas where work will be performed.

Parking and noise: Our crew needs ample parking for trailers and trucks. If your HOA or local regulations restrict trailer parking on the street overnight or on weekends, let us know early so we can plan around it. Construction equipment is loud, and this can disrupt pets, children, or your normal routine. We recommend giving your neighbors a heads-up about the upcoming work.

During construction: Expect the water to be shut off for most of the day during demolition and plumbing work. Shower, use the restroom, fill water bottles, and run laundry before our crew arrives on those days. Our team will arrive on time each day and walk you through what they're working on.

Dust and cleanup: Some dust is unavoidable, but we take real steps to control it. Floor protection, plastic over doorways and furniture, exhaust fans, and HEPA-filtered vacuums are part of our standard setup. Our crew does daily clean-up so the site stays as tidy as possible.

Safety: For your safety and ours, please keep yourself, family members, pets, and children out of the active work area. Our liability coverage applies to our employees, not to anyone else in the work zone.

Client involvement: Some days require quick decisions on layout, measurements, or product placement, especially during framing and glass installation. We'll let you know when your input is needed in advance whenever possible.

Pre-finish walkthrough: Near the end of the project, we conduct a walkthrough with you to address any final concerns and build a punch list of items to finish before the project closes out.

After construction: It may take a couple of weeks of actually living in the renovated space to notice small items that need attention. Reach out if anything comes up. We're here to help with adjustments or touch-ups to make sure everything is right.

Our crews work Monday through Friday, 7:30 AM to 3:30 PM. These hours are strict for a reason. We believe that keeping consistent, healthy hours for our employees protects their personal lives and produces better, more reliable work on every project. Burned-out crews make mistakes, and we'd rather have a focused team working steady hours than push exhausted people to cut corners.

Subcontractors occasionally work slightly outside these hours to stay on task when their stage requires it, but that's rare.

Saturday work is uncommon. If we determine a Saturday is necessary to keep your project on schedule, we let you know ahead of time before adding it.

Sunday work is extremely rare and only happens on projects with aggressive timelines where seven-day work was planned and priced into the estimate from the start. We don't add Sunday work mid-project to make up for delays.

If your project has a hard deadline (like a closing date, a baby on the way, or family visiting), let us know during the consultation. We can plan accordingly and price any expedited timeline into the estimate from the start.

We observe the following holidays when they fall on a weekday: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Friday after Thanksgiving, Christmas Eve, and Christmas Day. The crew will not be on site on those days, and we'll factor any holiday closures into your project schedule from the start.

Most of our estimates include a site containment fee at the start of the project. This covers the time and materials needed to set up dust and debris control measures: plastic barriers over doorways, drop cloths on adjacent flooring, furniture protection, and exhaust fans where appropriate.

Site containment helps significantly but isn't foolproof. Construction work generates dust and debris that can find its way past barriers, especially during demolition. Our crew cleans as we go throughout each workday and does a more thorough clean-up at the end of each day so the work area stays manageable.

At the end of the project, we do a final clean of the work area itself: sweeping, vacuuming, wiping down surfaces, and hauling away remaining debris. For a deeper post-construction clean of the rest of the home (which often picks up dust that traveled beyond the work area), many clients hire a professional cleaning service after we're finished.

We own a dump trailer that we bring to job sites during critical moments like demolition. The owner also brings it around to all active job sites once or twice a week during regular check-ins to clear out larger debris. This keeps work zones organized without leaving a stationary dumpster sitting in your driveway for weeks at a time.

We typically have three to four active projects running at any given time, and the owner personally oversees all of them. That includes the scheduling, the daily site visits, and any decisions that come up across projects.

Site visits are usually short and purposeful. The owner checks in with whoever is on site, walks through the work in progress, addresses any issues that have come up, and reviews what materials are needed for the upcoming stages. Most visits take about ten minutes per site. This means there are eyes on every active job almost every day.

Crews rotate between projects based on what stage each one is in. We use a mix of employees and trusted subcontractors so we get the best of both worlds: in-house consistency on the core work and specialized expertise from trades we've built long-term relationships with. Framing, rough-in plumbing, electrical, drywall, tile, and finish work each have their specialists, and they move between active projects as the schedule calls for them. This keeps each job moving without waiting on a single crew to handle everything end to end.

The advantage of this structure is that you're not getting handed off to a project manager who reports back to someone else. The person making the decisions on your remodel is the same person who quoted it, signed the contract, and will walk through the final result with you.

We work with a network of trusted subcontractors for the specialized trades that fall outside our crew's scope. Which trades are subbed varies project to project depending on scope, permits, and licensing requirements.

Every subcontractor we use is fully licensed and insured. We're required under our own liability and workers' compensation insurance to maintain current paperwork on file for every sub, and we go through an insurance audit annually to verify it. If a subcontractor's documentation isn't current, they don't work on our jobs.

Most of the subcontractors we work with have been with us since we opened the business. That history matters. We know how they work, they know how we run a job site, and the consistency shows up in the finished product.

We don't take on subs supplied by the client. This includes electricians, tile setters, or other trades a homeowner has worked with before, no matter how good they are. Our projects are pulled under our state contractor's license (CBC1268306), which means we carry the liability for everything that happens on site. We can't take on that liability for work performed by trades we haven't vetted, don't have insurance documentation for, and haven't worked with before. If you bring in your own designer, the same applies to any trades they recommend. We're glad to collaborate on selections, but the trade work itself stays with our team.

Most of our clients don't restrict access during construction. Some are home during the day, some aren't, and many of our projects are for clients who live out of state or out of the country.

If you're going to be home during construction, you don't need to be present every day. You'll know our schedule ahead of time, and you're welcome to come and go as your own day requires.

If you have a planned event coming up like a vacation, a family gathering, or an extended trip during the project window, the cleanest approach is to push the start date out so construction can run continuously once it begins. Stop-and-start cycles affect crew scheduling and timeline more than people realize, and we'd rather wait and run straight through.

Emergencies are different. If something unexpected comes up that requires us to pause or shift the schedule, we'll work through it with you.

A change order is any adjustment to the scope, materials, or design once construction has started. They come up in two main ways: the client decides to add or modify something, or something is discovered behind a wall or under a floor that needs to be addressed.

When the change is small, we typically add the cost to your next scheduled invoice. For larger changes, we'll issue a separate invoice so it can be paid before that work moves forward. Either way, you'll know the cost and the timeline impact before we proceed.

If the change affects work that's already been installed, the cost reflects redoing that work. This isn't common, but it happens when a client decides mid-project to change something we've already completed. We'll talk through the cost honestly before doing anything.

Discovered conditions are different. Older homes especially can hide outdated wiring, water damage, framing problems, or plumbing issues that only become visible after demolition. When we find something like that, we'll show you what we found, explain what needs to happen, and give you the cost before moving forward.

Material delays are a significant issue in any remodel. Construction stages depend on each other, so you can't just skip ahead when something isn't on site. A delay on tile can hold up everything that comes after it.

The best defense against delays is preparation. When we source the materials, we coordinate the ordering timelines so each stage has what it needs when it needs it. When you buy your own, we tell you what to order and when, and we ask that those materials be on site before the stage that needs them.

When something does go wrong, it usually falls into one of two categories.

Supplier or shipping delays: These happen and they're outside anyone's control. We'll communicate the impact on the timeline as soon as we know, and we'll work to rearrange other parts of the project where possible to keep things moving.

Wrong items or damaged shipments: check every delivery as it arrives. If tile is the wrong color, a faucet is broken, or an appliance is damaged, it needs to be documented right away and the return or replacement started with the supplier. If we sourced the material, we handle that. If you bought it yourself, we will flag it so you can move on it quickly. The sooner an issue is caught, the less it affects the schedule.

We offer a one-year warranty on all of our labor. If something we built or installed has an issue from our workmanship within that year, we'll come back and address it.

For glass installations (frameless shower enclosures, mirrors, glass doors), we offer a three-year warranty on the labor and a lifetime warranty on the parts.

Our labor warranty covers craftsmanship: tile work, framing, drywall, plumbing connections we installed, electrical work we performed, cabinetry installation, and similar trade work. It doesn't cover normal wear and tear, damage from misuse, or issues caused by other contractors or homeowners after the project is complete.

Most projects don't have any issues at all. When something does need attention, it's almost always caught within the first couple of weeks of living with the finished space. That's why we encourage you to use the bathroom or kitchen normally during that early window and reach out if anything seems off.

Beyond the formal warranty window, we still stand behind our work. If something clearly traces back to a workmanship issue on our end, even years later, we'll take a look and make it right. This is rare, but it has happened, and we'd rather fix it than walk away.

Manufacturer warranties on client-purchased items (faucets, fixtures, appliances, lighting, hardware) are registered in your name. If a faucet leaks or an appliance fails, you'll work directly with the manufacturer for warranty service. This typically gives you faster resolution since the warranty is in your name and you have the purchase records.

To make a warranty claim, just reach out to us directly. We'll review the issue and let you know next steps.